Family
Real Reviews from Real Taiwan Journeys

Awesome trip! Would recommend to anyone travelling to Taiwan
New Zealand - Anna T.

We really enjoyed the trip with and would warmly recommend it. Thank you for having us.
Germany - Larissa P
4.7 out of 5 based on 304 reviews
Updated:
5
235
4
52
3
5
2
10
1
2
Review Summary
(AI-assisted)
Why Family Guests choose us
Family & Senior-Friendly|Flexible & Free-Flow Itineraries
During the planning stage, we start by prioritizing the preferences of both children and elderly members, designing an itinerary that can flexibly adapt to their needs and energy levels. We also help arrange baby equipment. Throughout the trip, our driver/guides offer a friendly demeanor and thoughtful, seamless service. Furthermore, for children under four, we provide a safe car seat to ensure their comfort and safety throughout the oldest, travels in comfort and enjoyment.
based on 79 reviews
Why Solo Travelers choose us
Local Insider Guidance|Safe & In-Depth Exploration
For solo travelers, driver/guide is more than just a navigator—they are your only immediate human connection and safety net throughout the trip. We specialize in arranging guides who are highly engaging, friendly, and proactive, ensuring that you feel secure and completely at ease during your journey. We also provide in-depth travel tips and insider guidance, acting as your personal 'local friend' to maximize the value and exploration with maximum flexibility.
based on 51 reviews
Why Partner Travelers choose us
Romantic Destinations|A Private Journey for Two
We offer tailor-made journeys for two: for couples and partners, with guides skilled at observing your shared interests and adding fun elements to the itinerary as they go. Our experienced driver/guides make sure all of your corporate romantic spots into your plans. All of our services are delivered through smooth communication, reliable, and stress-free planning, allowing you to focus solely on enjoying your time together.
based on 36 reviews
Why Companion Travelers choose us
Themed Trips|Small-Group Friendly|Comfortable Rides
Whether you’re traveling with a small group or a large one, we provide vehicle options ranging from five-seater and nine-seaters up to a minibus. We also arrange group-friendly activities for your itinerary, such as private tours, team dinners, or workshops, while providing advice for the most efficient use of time during multi-person travel, we make sure that every member of your group has a great time!
based on 15 reviews
Reviews by Popular Categories
Couple
Alishan Transfer: Great Guide, Poor Car
Jay was friendly and helpful to guide us when we reached alishan as it was our first time there. He also introduced us to a few places along the way to alishan and let us alighted from the car to take photos. The only thing we did not like was the small car size and that it was a taxi when we expect to have a larger private car because we had a few bags with us besides our luggages. The car aircon was also not working well which made the car very stuffy so we had to wind down the windows to get air.
Couple
Everything was perfect
Everything was perfect
Individual
Fabulous and Professional Guides
Both drivers/guides were fabulous, professional and very entertaining! I learned sooo much about the areas that we visited!! I would definitely use this service on my next trip.
Family
Family
Excellent Driver Guide Service
Our driver guide, Mr Jeffrey, took really good care of us during the trip. He was extremely friendly and thoughtful, making the entire journey comfortable and enjoyable for our family. We were especially touched that he went out of his way to buy the noodles my dad had been looking for — it truly meant a lot to us and showed his kindness and attentiveness. It was a pleasure having him as our driver guide. We want to thank him once again for his warmth, patience, and excellent service.
Family
Excellent Driver Guide and Travel Consultant
I would like to thank Mr Erskine for his guidance throughout the 3 days. His deep knowledge and clear explanations made the journey much more meaningful and enjoyable. We truly appreciated the insights he shared, as well as his professionalism and friendly manner. It was a pleasure having him as our driver guide. Our travel consultant, Ms Grace, was very patient and attentive throughout the planning process. Her willingness to accommodate our requests made everything so much easier and more reassuring. We truly appreciated the time and effort she took to understand our needs and ensure that everything was well taken care of. It has been a pleasure working with her, and I would like to thank her for her dedication and excellent service.
Family
Excellent Driver Guide and Kaohsiung Experience
Mr Liu was not just a driver. He was our guide too. He took us to the places that we wanted and those planned on the itinerary and advised us whether it was feasible based on the timing. Mr Liu''s sense of humour was much appreciated. My daughter was extremely happy with our visit to the capybara cafe and the whole family was very satisfied with our dinner at a hotpot place. The food was very fresh and the cost was reasonable. We would like to request for Mr Liu''s service again if we go to Kaohsiung again. Grace Fang was efficient and friendly. She was the one who informed me that we could go to the capybara cafe in Kaohsiung as we could not get a slot for the one in Taipei.
Family
Friendly Driver
Driver is friendly
Couple
Helpful and Hardworking Driver
Helpful and hardworking driver
Family
Exceptional Guide Service & Lost Item Recovery
Mr Chang was able to advise us on the time we needed to reach each destination (e.g. we caught the beautiful sunset at Gaomei Wetlands). We also spent time at the first bubble milk tea shop in Taichung (this was our last-minute request as there was time for it). What I really appreciated was Mr Chang driving back to Taichung HSR station to return my daughter''s spectacles which had dropped in his vehicle. Grace Fang is very efficient and friendly. Her professionalism is much appreciated.
Family
Outstanding Service from Driver and Agent
Kenny Huang was great. He recommended a change in the order of the items on the itinerary so as to save on travelling time. He was not just a driver; he was also a partial guide (a pleasant surprise to us). He was friendly and considerate (e.g. provided a small stool for us to step up to and down from his vehicle and a bottle of water for each of us). His vehicle was very clean. On my next trp to Taipei, I would request for his service again. Grace Fang is excellent. Despite my last-minute confirmation for the day tours, she was able to address my concerns and answer my queries promptly. Her suggestions were sound too. I am very pleased with her service.

